Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Yes, we can accepted personal dan custom order. Please contact us to make your dream products
Sizing details
Due it's a handmade products, Sometimes the size not 100% same based on the details product description.
Gift wrapping and packaging
Yes, we can support it
Wholesale availability
Please contact us for wholesale order or branding based on your own brand.
How long the shipment due the pandemic situation?
We always update the processing and shipment details to the customers. Due the pandemic situation, most shipment time need additional time to arrived on the customer address.